Privacy Policy

At OnePivot.ai, your privacy matters. This policy explains what information we collect, how we use it, and how we protect it when you visit our website or use our services.

By using this website, you agree to the practices described in this policy.

1. Information We Collect

We collect information in two ways.

Information You Provide

When you interact with the site, purchase products, or communicate with us, you may provide:

• Name

• Email address

• Billing information (processed by third-party payment providers)

• Details shared through forms, applications, or questionnaires

• Information shared during coaching programs, workshops, or communications

Information Collected Automatically

When you visit the site, certain information may be collected automatically, including:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Referral source

• Cookies and similar tracking technologies

This information helps us understand how the site is used and improve the experience.

2. How We Use Your Information

We use the information collected to:

• Deliver digital products, programs, and services

• Process purchases and payments

• Communicate with you about programs, resources, and updates

• Provide customer support

• Improve the website and user experience

• Maintain program records and internal business operations

We do not sell or rent personal information.

We also do not use your data to make automated decisions about employment, credit, or eligibility.

3. Recordings, Workshops, and Program Participation

Some workshops, coaching sessions, or group trainings may be recorded.

By participating, you acknowledge that:

• Sessions may be recorded

• Recordings are owned by Selena Stirlen Inc. / OnePivot.ai

• Recordings may be shared with participants in the same program

• Short excerpts may be used for educational or marketing purposes

Participants who prefer not to appear in recordings may keep their camera off or choose not to speak during recorded portions.

4. AI Tools and Platform Development

OnePivot.ai may develop AI-enabled tools to support career strategy, interview preparation, networking, and professional development.

To improve the quality and performance of these tools, anonymized and de-identified information from user interactions, program participation, or platform usage may be used to improve system functionality, training data, and educational resources.

Personally identifiable information is not used for AI training without consent.

Use of AI-enabled features is intended for informational and educational purposes only, and users remain responsible for their own professional decisions.

5. Payment Processing

Payments are processed through secure third-party providers such as Stripe or other PCI-compliant processors.

We do not store full credit card details on our servers.

6. How We Share Information

We only share information with trusted service providers that help operate the business. These may include:

• Payment processors

• Email marketing platforms

• Course hosting or learning platforms

• Analytics tools

• Customer support systems

These providers only receive the information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

7. Cookies and Tracking Technologies

Cookies help the website function properly and improve user experience.

Cookies may be used for:

• Website functionality

• Analytics

• Advertising performance and audience insights

You can adjust your browser settings to disable cookies. Some features of the site may not function properly if cookies are disabled.

8. Analytics

We may use analytics tools such as Google Analytics or similar services to understand how visitors interact with the website. These tools help us improve content, performance, and user experience.

9. Advertising

We may use advertising platforms such as LinkedIn, Meta, or Google to promote our programs and services. These platforms may use cookies or tracking pixels to measure advertising performance and show relevant ads.

10. Email Communications

When you provide your email address, you may receive:

• Program updates

• Educational resources

• Marketing communications

• Transactional messages related to purchases

You may unsubscribe from marketing emails at any time using the unsubscribe link included in each message.

Transactional emails related to purchases or account access may still be sent.

11. Data Access and Deletion Requests

If you would like to update, correct, or request deletion of your information, contact: [email protected]

We will respond to reasonable requests unless we are required to retain certain records for legal, accounting, or operational purposes.

12. International Users

OnePivot.ai is operated from the United States.

If you access the site from outside the United States, you acknowledge that your information may be transferred to and processed in the United States.

13. Children’s Privacy

This website and its services are intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children.

14. Security

We take reasonable steps to protect your information using appropriate technical and organizational safeguards.

However, no online system can guarantee complete security.

15. Updates to This Policy

This Privacy Policy may be updated periodically.

The most current version will always be posted on this page with the updated date.

Continued use of the website indicates acceptance of any updates.

16. Contact

If you have questions about this Privacy Policy, contact:

[email protected]